Privacy Policy

For any terms not defined within this Privacy Policy, we refer to the definitions provided in the Terms of Service (collectively referred to as the “Terms”).

Table of content

1. DATA CONTROLLER

In this Privacy Policy, terms like “ top-branding-agency “, “we”, or “us” refer to the top-branding-agency.co.uk service, which acts as the Data Controller responsible for your information.

This page explains how we collect, use, and share your data on our website. It also details how you can consent to this use and clarifies which data the Protocol31 LLC (the data controller) manages.

This policy also details the specific types and purposes behind the data we automatically collect when you visit our website, top-branding-agency.co.uk. This ensures transparency and keeps you informed about the current version of this policy available on our website the top-branding-agency.co.uk.

Once you leave our website or app, either by clicking a link or visiting our social media page (like Facebook), this privacy policy no longer applies. Remember, other websites and platforms have their own policies regarding data collection.

Our products and services might include links to other companies’ websites and services. These companies have their own privacy policies, so be sure to read them before using those services. When our products or services appear within another company’s product (embedded), we require our customers to provide you with clear information about how your data is collected and used. This may include linking to this Privacy Policy and related applications, or providing transparency in integrated and embedded notices that identify us as a service provider or data controller.

To ensure a clear understanding of our data practices, please review this Privacy Policy. If you disagree with any terms or have questions, we recommend you not to use our website. Continued use signifies your acceptance of this policy.

2. WHO WE ARE:

Our website simplifies your search for a branding partner. We offer comprehensive reviews and objective expert assessments of leading branding companies and agencies. This curated information empowers you to choose the provider that best aligns with your business needs. We prioritize efficiency by saving you time and keeping you informed with the latest industry trends and service opportunities. Our easy-to-use platform allows you to search, compare, and make informed decisions with confidence. Transparency is paramount, so we ensure all information is accurate and reliable.

By using this website, you agree to the collection and use of your information as outlined in this Privacy Policy. Any terms not specifically defined within this policy hold the same meaning as those defined in our Terms of Use.

3. OUR PRIVACY PRACTICES:

While you visit our website, we may collect personal and non-personal data (“Information”) as part of our regular business operations.

“Personal information” refers to any details that can be used to identify or contact one specifically identified person, like your name. We want to make clear how we use the information you provide or that we collect when you visit our website. We will also explain how you can control your privacy settings.

While providing the information we request is entirely up to you, it helps us offer you the best service possible. In some cases, missing information might prevent us from fulfilling your requests or answering your questions.

To provide you with the best service possible, including things like posting ads, we need some information from you. This helps us fulfill our obligations and ensure everything runs smoothly. It’s completely up to you if you share this information, but without it, you might not be able to use all our features. As a user of our Website, you are not subject to automatic decision-making regarding the automatic provision of information to us within the meaning of Article 22 of the General Data Protection Regulation (GDPR).

5. HOW WE COLLECT INFORMATION

On our website we collect information about users in three ways:

– direct provision: users may submit information by completing forms such as “Find a Company” or “Get Listed.”, “Project calculator”;

– automatic data collection: certain information may be automatically collected during your visit;

– information from other sources: we may receive information from other sources.

6. TYPES OF DATA COLLECTED BY OUR SERVICES

6.1 PERSONAL DATA:

We do not directly provide services such as branding and do not act as a seller of products, however, we provide users of our Website with information about available options for obtaining such services from our partners. In order to place a request for a contractor, we collect the following data from users on a one-time basis by filling out the relevant forms:
Find a company:
– Your name
– Email address
– Budget
– Description
Receive a free quote:
– What branding services are you looking for?
– How long do you expect the project to take?
– How soon would you like the project to begin?
– What is your approximate budget?
– Name
– Email Address
– Mobile phone

We collect the data listed above solely for client verification purposes.

6.2 LOG FILES:

Upon accessing our Website, your web browser transmits certain information to our server to initiate and maintain connection. This information is automatically collected and stored in server logs (“Log Files”). The data collected automatically during this process includes:

– IP address of the device through which the user is connected to the Internet;

– date and time of access to the Website;

– name and URL of the received file;

– the amount of data received;

– received successfully or not successfully;

– previous website;

– connection page;

– browser and browser version;

– device used (e.g., desktop computer or smartphone);

– operating system and version of the operating system.

This information, including data about IP address (which is anonymized) is stored in so-called log files. This anonymized data is kept separate from any personal information you might provide. Storing log files is a legitimate interest under Article 6(1)(f) of the GDPR to store log files. This allows us to maintain and improve the functionality of our website for your benefit and prevent misuse of our services and illegal activities that could harm our users and website. We typically delete saved log files containing anonymized user data within three months. However, in certain circumstances, we may store them for a longer period. This could be necessary, for example, to investigate a potential security attack on our website.

6.3 THE LEGITIMATE PURPOSE OF THE DATA COLLECTION:

We collect this information to support our legitimate interests and to ensure the technical implementation of the processes for granting access to and rights to use our Services. This includes: (i) ensuring our software functions smoothly; (ii) addressing your questions and requests efficiently; (iii) providing you with helpful and timely customer support. We will only retain this information for as long as it’s necessary to fulfill the purposes for which we received such information.

6.5 Examples of cookies we use

– Session Cookies which are used each session you connect to the Website for the technical management of our Services;

– Preference Cookies which are related to the individual preferences and decisions of each individual user of our Website to provide each user with customized settings while using our Website;

– Security Cookies which ensure the security of our Services.

The information collected by cookies and similar technologies is not considered personal information of users. However, if under your local laws, identifiers like IP addresses are considered personal information, we will treat them as such and apply the same approaches outlined in this Privacy Policy. In instances where non-personal information is merged with personal information, the resulting combined information will be treated as personal information subject to the approaches outlined in this Privacy Policy.

7. THIRD PARTIES:

To deliver the best possible service to people around the world, we collaborate with carefully selected third-parties (partners) which help us to provide and improve our services. We don’t sell your personal information. We clearly define and impose strict limits on how our partners can use and disclose user data we provided them with. Below there is a list of types of third parties we may provider our users’ data with:

10. DATA TRANSFER

The information you provide, including personal data, may be transferred to servers/computers located in different countries, states or other governmental jurisdictions with different data protection legislation. Your consent to this Privacy Policy signifies your consent to such data transfer of your information. All necessary and reasonably steps will be taken to ensure that our users’ data will be treated in accordance with this Privacy Policy. Transfer of our users` personal data to another country or organization will take place only if there are adequate measures and controls which could ensure the security of personal data.

We share your information with third parties mostly for the reasons listed above. However, in rare instances, there may be a need to share your information with a third party for a different purpose. If this happens, we will always notify you in advance and give you the opportunity to opt out of such data sharing and prohibit us from such data transfer. Apart from that we may share information which is aggregated and anonymous and does not contain any personal information. Such sharing is necessary to improve digital experience of our users.

11. DISCLOSURE OF DATA

«Protocol31 LLC» may disclose your information, including personal data, in the following circumstances when necessary

– to comply with legal requirements;

– to protect the property and non-property rights of “Protocol31 LLC”;

– to prevent or identify possible offenses related to the use of our Services;

– to protect other users` data;

– to protect against legal liability, in particular, at the request of applicable law, court orders, at the request of authorized bodies and to stop illegal actions by the User.

12. HOW YOU CAN ACCESS YOUR INFORMATION

We guarantee our users that their data collected by our Services or which may be collected is complete and accurate and will be used for purposes it was collected for. You can access, review, correct and update information about yourself or delete your account from our Website by sending us an email to info@top-branding-agency.co.uk

Generally, we keep information about our users as long as it necessary to fulfill the purpose for which such information was collected or provided but as well we may retrain certain users` information for archival, analytical and other purposes in our archives.

For users located in the European Union and certain other jurisdictions, apart from rights listed above there are additional legal rights provided for by applicable law, including rights to:

– request official confirmation of whether we hold information about them;

– access the information we have about them (in portable form);

– request the transfer of personal data to a third party, if it is technically possible to do so. You undertake to cover all organizational costs arising from the exercise of this right;

– obtain information about the persons and organizations that have been granted access to their information;

– correct, update, modify or delete such information under appropriate circumstances.

Users located in the European Union and certain other jurisdictions, in addition to the rights listed in this Privacy Policy, have additional legal rights provided for by applicable law, including

– to request official confirmation of whether we hold information about them;

– access the information we have about them (in portable form);

– request the transfer of personal data to a third party, if it is technically possible to do so. You undertake to cover all organizational costs arising from the exercise of this right;

– obtain information about the persons and organizations that have been granted access to their information;

– correct, update, modify or delete such information under appropriate circumstances.

Users located in California (USA) in addition to the rights listed in this Privacy Policy, have additional legal rights provided for by applicable law, including:

– to access personal information: the right to know and to portability;

– to opt out of sale or sharing of personal information and to limit the use of your sensitive personal information;

– of no retaliation following opt-out or exercise of other rights (the right to non-discrimination);

– to request that we confirm whether or not we are processing your personal data.

Users located in Virginia (USA) in addition to the rights listed in this Privacy Policy, have additional legal rights provided for by applicable law, including:

– to request that we confirm whether or not we are processing your personal data;

– to request that we correct any inaccurate personal data we maintain about you;

– to request that we delete any of your personal data;

– opt out of the processing of your personal data for the purposes of targeted advertising;

– of no retaliation following opt-out or exercise of other rights (the right to non-discrimination).

Users located in Colorado (USA) in addition to the rights listed in this Privacy Policy, have additional legal rights provided for by applicable law, including:

– to opt out of the processing of your personal data;

– to request that we confirm whether or not we are processing your personal data;

– to request that we correct any inaccurate personal data we maintain about you;

– to request the deletion of your personal data;

– to obtain a copy of your personal data.

Users located in Connecticut (USA) in addition to the rights listed in this Privacy Policy, have additional legal rights provided for by applicable law, including:

– to access personal data;

– to correct inaccurate personal data;

– to equest the deletion of your personal data;

– to obtain a copy of your personal data;

– opt out of the processing of your personal data for the purposes of targeted advertising;

Users located in Utah (USA) in addition to the rights listed in this Privacy Policy, have additional legal rights provided for by applicable law, including:

– to access personal data;

– to request the deletion of your personal data;

– to obtain a copy of your personal data;

– to opt out of the processing of your personal data for the purposes of targeted advertising;

Please note that for us to process your data request, we will need some verification information:

– the name, telephone number or other identifier you used/use with our Services, or If you haven’t used our services before, your full name and phone number so we can contact you;

– the country in which you are registered and your nationality;

– clear and detailed description of the information or content you wish to receive, change or correct, or other action you wish to take with respect to such information.

We will make all reasonable efforts to respond to your request in a timely manner. In spite of that, we reserve the right to refuse to provide user’s data on request that is excessive or unfounded. Apart from that, taking into account administrative cost of taking some actions, we reserve the right, in some cases, to charge a fee for providing the information or taking steps to fulfill your request.

If you have concerns that our handling of your personal data doesn’t meet the standards set out in GDPR or other data privacy laws, you have the right to file a complaint with the relevant supervisory authority.

13. OUR COMPANY'S RESPONSIBILITY FOR YOUR DATA

To ensure the proper protection of your personal and non-personal information, we’ve provided our team with a thorough explanation and training on this policy. We also emphasize strict adherence to data confidentiality within the company whenever employees work with user data.

14. USE OF DATA OF MINORS

We offer online services through our Website to the general public (age 13 and over) to help optimize business processes. We take children’s privacy seriously and do not knowingly collect personal information from users under 13 and children under the age of 16 without the consent of their parents or guardians. If we unintentionally collect information from a child under 13 or a child under the age of 16 without parental consent, we will delete it as soon as reasonably practicable. If you believe we may have collected information from a child under 13 or under 16 without parental consent, please contact us using the information provided at the end of this Privacy Policy.

15. AMENDMENTS TO THIS PRIVACY POLICY

We may occasionally update this Privacy Policy to ensure compliance with legal requirements or to reflect changes in how we collect, store and use your information due to website updates. We will always post any updates on this page and, if possible, will notify you via email and website pop-ups.

To have the latest information, we ask you to visit the Privacy Policy page often.

16. HOW TO CONTACT US

For any inquiries about this Privacy Policy or to submit a request regarding your data usage, please contact us at the following address:

info@top-branding-agency.co.uk